Educater Customer Support

We’re committed to providing you with the best possible customer care. Our Customer Service Advisers are ready to offer advice, support, and swift solutions to your school’s needs. We understand your time is valuable, so we focus on resolving your enquiries quickly and effectively.

Dedicated Customer Care

No matter what the next call brings, it is important to us that we provide you with the best customer care. Our dedicated team of real people, with years of experience working in a school setting, are here to answer your questions and offer expert advice. You can get in touch with us via:

Email: support@educater.co.uk

Telephone: 0300 012 0001 or +44 1482 423212

Live Chat: Click on the ‘We’re Online’ icon within the Educater system.

Meet our Customer Service Team:

Support Resources

The Learning Hub is our online resource centre for your system support materials. Accessed through the system dashboard and our website, the Learning Hub is the place to find all of our resources. Whether you are a new or existing user, we’ve got you covered, with a range of materials that will allow your school to find the answers you need and learn more about Educater’s software.

Signup For An Upcoming Webinar

We host a range of free online webinars and live system walkthroughs, where you can ask as many questions as you like. These sessions provide a great opportunity to learn about the system and get help with specific areas.

Book Further Training

Whether you need a comprehensive overview or specific guidance on using certain aspects of your Educater system, we can provide refresher sessions or walkthroughs of the system to ensure that everyone within your school is familiar with the system’s functionalities and features.

We offer bespoke training, meaning we can tailor training sessions to cover any area of the system you require. This ensures that your staff receive the exact training they need to effectively utilise the Educater system and maximise its benefits for your setting.

Some examples of training we can cover: